To make an appointment or to request a callback for a non-urgent matter, please call our main phone line or send us an email.
- Phone: 919-942-2922
- Fax: 919-903-9183
- Email: email@example.com
- Please do not attach nor reference personal health information in your message; instead, please correspond using one of our secure messaging MPV Patient Portal link
For your health and safety, please call 911 for emergencies.
Please call the office for urgent acute issues. Critical care is not provided via the MPV Patient Portal. Messages sent using the patient portal is checked during office hours only. Our team responds to patient portal messages between patients, at lunch, and after the last patient of the day. Please allow a 24-hour response time. PATIENT PORTAL MESSAGES ARE NOT CHECKED AFTER HOURS OR ON HOLIDAYS OR WEEKENDS.
The Dermatology & Laser Center of Chapel Hill is located at
10411 US Hwy 15-501 N, Suite 100
Chapel Hill, NC 27517
The Dermatology & Laser Center of Chapel Hill is open Monday-Friday from 8:30am until 4:30pm. We are closed for major holidays and for adverse weather events. Please check with us about our holiday and adverse weather schedules, either by calling the office or checking our website.
You will receive a text reminder to confirm your appointment 2 days prior. If you wish to opt out of texts, please let us know. If you wish to change or cancel your appointment, please call us at (919) 942-2922 to assist.
Please allow up to 48 hours for refill requests. Please submit your request via the PHARMACY. Patients not seen in at least one year are required to schedule an appointment before we consider refill requests.
Portal and Messaging policy
The portal and messages are checked hourly throughout the day during office hours only. We do not charge when patients use the portal or messaging platform:
- To ask about recent lab results in the last 1 month
- To ask a simple follow-up question related to a recent office visit within the last 1 month
- To respond to requests from our office
Portal use and messages seeking medical advice need to be scheduled and a charge will be applied. We charge for and require a scheduled appointment for:
- Complex questions
- New health issues
- Requests for new Medication and/or prescriptions and care plan changes
For your health and safety, please call 911 for emergencies. Critical care is not provided via the portal.
If you are a member of the media and would like to speak with a member of the DLC Team, please send an email to firstname.lastname@example.org and your message will be forwarded to the appropriate member of our team.